Shipping, refunds and returns

HAT SHAPING AND CLEANING

Does your hat need a little extra love? Feel free to give us a call and we can clean and reshape your hat for you, free of charge, you’ll just have to pay for shipping. If something more intense has happened to your hat, like your dog got a hold of it or it’s cracking, we may have to suggest something else. Give us a call at 970-925-7878 and one of our Cowgirls or Cowboys can walk you through the process.

BOOT SOLE & REFURBISHING

Depending on the company, you may qualify for a warranty. First things first; send photos to [email protected] and we will assess the damage. If your boots don’t qualify for warranty, we can send them to our trusted friends to get a new sole or new skin on them. As always, feel free to call us at 970-925-7878 to walk you through the process.

HAT SWEATBAND REPLACEMENT

Our sweatbands can be replaced for $75. Sometimes these things get lost, damaged or just too darn sweaty. Give us a call at 970-925-7878 and one of us will help you out.